All Services Fully Operational

Global IP Transit




Fully Operational

MPLS/VPLS/L2VPN




Fully Operational

Colocation




Fully Operational

DWDM/Wavelength




Fully Operational

Website / Domain Hosting




Fully Operational

Support Desk Operations




Fully Operational

Public Cloud




Fully Operational

Scheduled Maintenance

Schedule

November 30, 2020 20:00 - December 1, 2020 06:00 GMT

Components

Global IP Transit, MPLS/VPLS/L2VPN, DWDM/Wavelength

Locations

CDC, GOS

Description

One of our third-party providers has advised that they need to perform maintenance at Goswell Road (GOS) which will impact our Dark Fibre link from Goswell Road (GOS) to Maidstone (CDC). During this maintenance, we will have periods of reduced resiliency. This is a part of a wider project to improve existing service between their datacentres which will provide a more resilient network. Custodian’s networking team will be working closely with the third party at all times. [Layer-3 IP Transit Services] Our core IP Transit network automatically re-routes all protected services when a fibre break is detected, and brings the failed fibre back into service only once it has been stable and error free for a period of time. As such, all Layer-3 services will have possible path switches at start and end of this work, depending on destination path selected, with potential changes in latency to some destinations, no significant disruption is expected to any IPT services at any location. [Layer-2 MPLS/VPLS Services] Standard Ethernet Services which have a path between GOS<->CDC may experience an outage. Protected Ethernet Services which have a path between GOS<->CDC may see a switch/re-route during this work; no significant disruption is expected. Diverse Ethernet Services which include a path between GOS<->CDC may see the loss of one member; no parallel outages of both feeds are expected. [Wavelength Services] Services between GOS<->CDC may experience an outage. This maintenance has been scheduled under ticket: [CDC-ID: #235279]

Schedule

December 7, 2020 18:00 - December 8, 2020 06:00 GMT

Components

Global IP Transit, MPLS/VPLS/L2VPN, DWDM/Wavelength

Locations

CDC, GOS

Description

One of our third-party providers has advised that they need to perform maintenance at Goswell Road (GOS) which will impact our Dark Fibre link from Goswell Road (GOS) to Maidstone (CDC). During this maintenance, we will have periods of reduced resiliency. This is a part of a wider project to improve existing service between their datacentres which will provide a more resilient network. Custodian’s networking team will be working closely with the third party at all times. [Layer-3 IP Transit Services] Our core IP Transit network automatically re-routes all protected services when a fibre break is detected, and brings the failed fibre back into service only once it has been stable and error free for a period of time. As such, all Layer-3 services will have possible path switches at start and end of this work, depending on destination path selected, with potential changes in latency to some destinations, no significant disruption is expected to any IPT services at any location. [Layer-2 MPLS/VPLS Services] Standard Ethernet Services which have a path between GOS<->CDC may experience an outage. Protected Ethernet Services which have a path between GOS<->CDC may see a switch/re-route during this work; no significant disruption is expected. Diverse Ethernet Services which include a path between GOS<->CDC may see the loss of one member; no parallel outages of both feeds are expected. [Wavelength Services] Services between GOS<->CDC may experience an outage. This maintenance has been scheduled under ticket: [CDC-ID: #235248]

Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%




Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

99.99%




Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%