All Services Fully Operational

Global IP Transit




Fully Operational

MPLS/VPLS/L2VPN




Fully Operational

Colocation




Fully Operational

DWDM/Wavelength




Fully Operational

Website / Domain Hosting




Fully Operational

Support Desk Operations




Fully Operational

Public Cloud




Fully Operational

Scheduled Maintenance

Scheduled Maintenance: Helpdesk Portal MigrationPlanned Maintenance

Schedule

June 1, 2026 16:00 - 20:00 BST

Components

Support Desk Operations

Locations

Web Portals

Description

Scheduled Maintenance: Helpdesk Portal Migration We will be carrying out scheduled maintenance on the Custodian Helpdesk Portal on Monday 1 June 2026 between 16:00 and 20:00 BST. During this window, the helpdesk portal may be unavailable while we migrate to a new system. Full details have been emailed to users with accounts on the portal. If you have not received the email, please check your junk or spam folder. If you still cannot find it, please contact our support team at [[email protected]](mailto:[email protected]). While the portal is unavailable, customers can still contact support by emailing [[email protected]](mailto:[email protected]) or calling +44 1622 230382.

Metrics

Maidstone IP Core

100.00%




Dartford IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%




Maidstone IP Core

100.00%




Dartford IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%




Maidstone IP Core

100.00%




Dartford IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%